• Regional Human Resources Manager

    Requisition Post Information* : Posted Date 2 weeks ago(8/3/2018 8:43 AM)
    Location : Name
    Community Support Office-Can.
    Job ID

    "Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."

    - Sunrise Leader

    Sunrise Senior Living has an immediate need for an experienced and well-rounded regional human resources (HR) business partner to provide strategic human resource management, labor relations, collective bargaining, training and development, and market leadership advisory support to five (5) Sunrise communities—all with a largely unionized labor workforce—in Sunrise’s Canadian portfolio (four communities in Ontario and one in Québec).


    Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.
    At Sunrise, you will…

    Make a Difference Every Day
    We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.


    Be Part of a Uniquely Supportive Community
    The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.


    Ignite Your Potential
    We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.


    Human Resources Management

    • Provides HR-related advice and counsel to assigned market regional leaders, executive directors, and department coordinators to provide advice and counsel on team member relations and to provide human resource team member services support.
    • Ensures compliance with all Federal Parliamentary, provincial government employment law, and Sunrise HR-related policies and procedures.
    • Takes positive actions to ensure equal opportunity in the conduct of all business activities without regard to race, creed, age, sex, or national origin.
    • Ensures current regulated employment law postings and pamphlets are posted appropriately and timely.
    • Facilitates HR and related training.  Researchers, plans, organizes and conducts workshops for community-assigned Business Office Coordinators (BOCs), supervisory, and front-line team members.  Provides transfer of knowledge of labor laws, best practices, and compliance regulations, as needed. Assists with coordinating regional staff training and development, as needed.
    • Handles timely distribution and implementation of new legislation and company policies at the region and community level.
    • Prepares and analyzes ongoing and ad-hoc special reports pertaining to employee personal information and data, including but not limited to issues such as turnover, retention, leave of absence (LOA), performance appraisals, recruitment. etc.
    • Utilizes data processing system to obtain, store, and analyze pertinent data and information.
    • Assists in researching and responding to community-assigned employee questions.
    • Communicates regularly with the regional and community leaders regarding community-based HR issues.
    • Tracks performance of team members in our leadership development programs.
    • Conducts HR internal audits at the community level for personnel file compliance, I-9 compliance, training documentation, and maintenance fire safety compliance.
    • Supports annual team member engagement survey action plans at the communities.
    • Negotiates and administers market-specific unionized labor relations and collective bargaining agreements.
    • Owns all Canadian community union relationships, with first-line responsibility for addressing all union employee disciplinary decisions and managing and dispositioning received grievance notices and the preparation for and leading resulting arbitration meetings.


    • Assists in recruiting, interviewing and attending job fairs as appropriate.
    • Establishes new partnerships with potential resources for front line and healthcare talent throughout the region.
    • Supports exit interview process, as appropriate.

    Payroll and Benefits

    • Assists with the resolution of escalated payroll and benefit-related issues or questions in coordination the respective community BOC.

    Risk Management

    • Manages the process of worker’s compensation claims to expedite return to work, to close the claims, to promote positive team member relations and to reduce overall cost. Can be involved in the interactive process, as needed.
    • Partners with regional leaders to ensure that market communities comply with OSHA requirements and promotion of risk management programs and policies; monitors adherence to safety rules and regulations and recommends remedial action, as appropriate.
    • Acts as a resource in guiding communities on worker’s compensation issues

    Labor Relations and Collective Bargaining

    • Possess a strong foundation of knowledge in areas such as economics, Canadian labor law, collective bargaining process, and administering employee contracts regarding:
      • Employee grievances
      • Wages/salaries
      • Employee welfare
      • Healthcare benefits
      • Pension benefits
      • Union practices

    Training, Leadership and Team Member Development

    • Handles timely distribution and implementation of new legislation and company policies within the region and at the community level.
    • Partners in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.
    • Develops a working knowledge of provincial government regulations and ensures compliance through coaching team members.


    • Must have experience in Canadian-specific unionized labor relations, collective bargaining, and grievance management.
    • Bachelor’s degree from an accredited college or university preferred; however, equivalent work experience (year-for-year) may be substituted in lieu of completion of a 4-year degree
    • Three to five (3-5) years of human resource generalist experience in progressive HR role, preferably in the senior care, healthcare or hospitality industry.
    • Demonstrated knowledge of government-imposed employment labor laws.
    • Proven ability to handle highly confidential information with the utmost integrity.
    • Demonstrated effective interpersonal skills when working with others.
    • Ability to handle multiple priorities simultaneously.
    • Effective and professional written and verbal communication skills.
    • Competent organizational, time management, problem-solving and decision-making skills.
    • Intermediate level user proficiency in Microsoft Office (Outlook, Word, and Excel) with the aptitude to learn new applications, as needed and/or required.
    • Ability to work on-call rotation, which includes weekends, evenings and/or another flexible work schedule.
    • Ability to up to 30% of the time, to market communities, business-related events, meetings, etc.



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed